Get Telecommunication JobsGet Telecommunication Jobs

Service Express Telephone Agent - Part Time - Westin Convention Center, Pittsburgh - (190010R4)

  • Marriott International, Inc.
  • 04/05/19
  • Pittsburgh, PA
  • 15222
  • doe / Hourly
  • Part-Time
Here's To Your Journey with Westin

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests well-being, and were energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If youre someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

The Westin Convention Center, Pittsburgh, located at 1000 Penn Ave, Pittsburgh, Pennsylvania, 15222 is currently hiring a Service Express Telephone Agent - Part Time.

Responsibilities include:

Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests'' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to:
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Browse other Telecommunication Jobs in Pennsylvania

  1. Project Manager II

    Pittsburgh, PA
    Job Summary: This position is responsible for the oversight of all phases of the projects for which they are assigned. The Project...
  2. Telecommunications Field Technician

    Pittsburgh, PA
    Job Description 1099 Contract Position with opportunity for W2 as time progresses. There is no limit to the length of contract. S...
  3. Full Time Brand Promoter And Sales Representative

    Pittsburgh, PA
    Job Description Richard Allen is hiring entry level sales and marketing professionals into our management training program. The S...
  4. Cable Installation Technician

    Pittsburgh, PA
    Job Description Cable Installation Technician York, PA Company: Prince Telecom, a national leader in the telecommunications field...
  5. Restaurant Industry Experience Wanted | Sales Rep

    Pittsburgh, PA
    Job Description Richard Allen, inc. was recognized as the 2015 •BEST AND BRIGHTEST COMPANIES TO WORK FOR IN THE US• Since 2009, R...
  6. Director of Sales - Industrial

    Pittsburgh, PA
    Job Description TMD Industrial, located in Pittsburgh PA, is expanding and looking for a Director of Sales to run our Industrial...
  7. Field Technician/Van Bucket Operator

    Pittsburgh, PA
    Job Description K/M Systems, Inc. has been in the Wireless Telecommunications Industry since 1999. We are currently doing PIM tes...
  8. Police Computer Support Specialist / Part-Time...

    Monroeville, PA
    View Job (../../../../../../display_ad/6704/image/) MUNICIPALITY OF MONROEVILLE POLICE COMPUTER SUPPORT SPECIALIST The Municipali...
  9. Entry Level Brand Management Trainee

    Castle Shannon, PA
    Job Description Steel River Marketing is a marketing, sales, and promotional firm based that has recently made plans to expand it...
  10. Restaurant Manager | Experience Needed

    McKeesport, PA
    Job Description Junior Hospitality Manager Seeking driven / outgoing candidate to join our team immediately! Select Society Innov...