Get Telecommunication Jobs

Telephone Operator-Japanese/Chinese/or Korean speaking required - Sheraton Waikiki - (21103733)


  • Marriott International, Inc.
  • 09/15/21
  • Honolulu, HI
  • 96815
  • DOE / Hourly
  • Part-Time
Live Fully at Marriott International #1 Leader in Hospitality

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

The Sheraton Waikiki, located at 2255 Kalakaua Ave, Honolulu, HI, 96815 is currently hiring a Telephone Operator-Japanese/Chinese/or Korean speaking required.

Responsibilities include:
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider''s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Apply now at : https://jobs.marriott.com/marriott/jobs/21103733?lang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram

Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Critical Need Jobs

Station Technician
Honolulu, HI
Station Technician
Honolulu, HI
Station Technician
Honolulu, HI
Senior Product Manager
Honolulu, HI
Line Worker
Kaneohe, HI
Brand Ambassador
Honolulu, HI

Browse other Telecommunication Jobs in Hawaii

  1. Telecommunications Engineer

    Honolulu, HI
    Leidos Engineering is seeking a Telecommunications Engineer to join our Power Delivery team at our
  2. Station Technician

    Honolulu, HI
    of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers
  3. Station Technician

    Honolulu, HI
    of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers
  4. Station Technician

    Honolulu, HI
    of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers
  5. Service Delivery Coordinator

    Honolulu, HI
    of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers
  6. Senior Financial Analyst

    Honolulu, HI
    of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers
  7. Senior Product Manager

    Honolulu, HI
    industry services, competitive providers, and trends in the telecommunications industry * Intermediate knowledge of Microsoft Offi...
  8. Line Worker

    Kaneohe, HI
    of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers
  9. Brand Ambassador

    Honolulu, HI
    of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers
  10. Business Analyst/Project Manager

    Honolulu, HI
    of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers