Get Telecommunication JobsGet Telecommunication Jobs

Telephone Operator (Part Time) - The Ritz-Carlton, St. Louis - (19074878)

  • Marriott International, Inc.
  • 05/31/19
  • Saint Louis, MO
  • 63105
  • DOE / Hourly
  • Part-Time
Telephone Operator (Part Time)

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

The Ritz-Carlton, St. Louis, located at 100 Carondelet Plaza, St. Louis, Missouri, 63105 currently has the following opportunity:

Telephone Operator (Part Time)(19074878) :

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider''s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

We invite you to learn more about this position and apply at:

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.


The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Browse other Telecommunication Jobs in Missouri

  1. Telecommunication Apprentice

    St. Louis, MO
    Job DescriptionWho Are We?We are America"s Elite Technical Services Company providing superior field expertise in the Electrical...
  2. QA Telecom OSS/BSS Tester

    St. Louis, MO
    Role QA Telecom OSSBSS Tester Location St. Louis, MO Duration 6-12 Months Experience 8+ Years Education Bachelor's Degree in Compu...
  3. Senior SLED Relationship Manager - St. Louis

    Town and Country, MO
    CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the...
  4. Project Manager (National Accounts)

    St. Louis, MO
    At Interface, it's the human equation that drives us. Headquartered in St. Louis, Missouri, Interface is uniquely qualified to be...
  5. Copper/Fiber Installation and Repair Service...

    Rolla, MO
    Mercury Z is a leading solutions company in the telecommunications industry. We are always on the look-out for talented individual...
  6. Project Manager (National Accounts)

    Earth City, MO
    At Interface, it's the human equation that drives us. Headquartered in St. Louis, Missouri, Interface is uniquely qualified to be...
  7. Critical Facilities Manager

    St. Louis, MO
    Job Description The Critical Facilities Manager is accountable for operational, technical and strategic oversight of the critical...
  8. Junior SAS Administrator

    Maryland Heights, MO
    Junior SAS Administrator St. Louis, MO Brooksource is looking to hire a Junior SAS Administrator to work with one of our Fortune...
  9. Telecommunications Sales Representative -...

    St. Louis, MO
    Job Description SUMMARY: Management Business Solutions is seeking a Government Account Executive for our telecom client in St Lou...
  10. AT/T Sales Representative

    St. Louis, MO
    Job Description 1st and 10 Communications has an amazing opportunity to join the team as a AT/T Sales Representative with the nat...