Get Telecommunication JobsGet Telecommunication Jobs

Telephone Operator - St. Regis Bal Harbour Resort - (190011LM)


  • Marriott
  • 06/02/19
  • US
  • 33154
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with St. Regis
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

The St. Regis Bal Harbour Resort, located at 9703 Collins Ave, Bal Harbour, Florida, 33154 is currently hiring a Telephone Operator.
Responsibilities include:

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider''s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


To apply now, go to: https://jobs.marriott.com/marriott/jobs/190011LM?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
-
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Employer Information

Browse other Telecommunication Jobs

  1. Telecommunication Apprentice

    Englewood, CO
    Job DescriptionWho Are We?We are America"s Elite Technical Services Company providing superior field expertise in the Electrical...
  2. Junior Telecom Engineer

    Holbrook, NY
    Job Description: Overview Ranked among the nation's top 10 Construction Managers by Engineering News-Record, The LiRo Group provi...
  3. Network Telecommunications Analyst - Nashville

    Pall Mall, TN
    Our large Insurance client is in search of a Network Telecommunications Analyst to join their team in Nashville, TN. The ideal can...
  4. Data Center Technician III - Swing Shift

    Santa Clara, CA
    CoreSite is currently seeking candidates for Data Center Technician III position for our newest facility in Reston, VA. CoreSite's...
  5. Electrical Engineer

    Palmer, AK
    New Horizons is the leading telecommunications infrastructure solutions provider in the state of Alaska. For over 40 years, New Ho...
  6. Outside Plant Engineer

    Las Cruces, NM
    Outside Plant Engineer ... Copper/FiberWNM Communications, located in beautiful Southwest New Mexico has an immediate opening for...
  7. Telecommunications Engineer

    Ketchikan, AK
    Required application and complete job description can be found at: www.ktn-ak.us/jobs Are you ready for the career opportunity of...
  8. System Administrator II

    New York, NY
    Summary: Acrisure has been named the fastest growing insurance brokerage firm three years in a row by Business Insurance Magazine....
  9. RF Engineer Supervisor -

    Overland Park, KS
    Key Responsibilities ?Supervise staff on several medium to large projects. ?Responsible for specifying equipment, creating design...
  10. Vice President of Plant / Operations - Artesia, NM

    Artesia, NM
    Peñasco Valley Telephone Cooperative, Inc., a telecommunications provider in southeastern New Mexico, is seeking a Vice President...