Get Telecommunication JobsGet Telecommunication Jobs

Telephone Operator - St. Regis Bal Harbour Resort - (190011LM)

  • Marriott
  • 06/02/19
  • US
  • 33154
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with St. Regis
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

The St. Regis Bal Harbour Resort, located at 9703 Collins Ave, Bal Harbour, Florida, 33154 is currently hiring a Telephone Operator.
Responsibilities include:

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider''s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to:
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Employer Information

Browse other Telecommunication Jobs

  1. Jr./Entry NOC Telecommunications Technician

    Herndon, VA
    We are seeking a Jr./Entry Level NOC Telecommunications Technician in Herndon, VA to support the Peraton Communications Sector. I...
  2. Voice Ops - Onsite Technician (27785)

    Galveston, TX
    This person will provide onsite telephone assistance with customers including: * Installation, troubleshooting, and replacement o...
  3. Field Telecom Technician

    Kansas City, MO
    What you'll do... * Assist in the ongoing design, implementation, and maintenance of our BroadSoft solution. Must have knowledge...
  4. Senior Telecom Engineer

    Dunwoody, GA
    About Core / Main Based in St. Louis, Core / Main is a leading distributor of water, sewer, storm drain and fire protection produc...
  5. Telecommunications Engineer

    Mahwah, NJ
    Our client is looking for a Senior Telecommunications Engineer. Will work remotely until safe to go to work on site in Mahwah, NJ...
  6. Business Architect Genesys Telecom Labs

    , US, United States, US
    Business Architect ndash Genesys Telecom Labs PROJECT The OmniChannel team is transforming our contact center infrastructure throu...
  7. Telecom Network Provisioning Consultant - REMOTE...

    , US, United States, US
    Greetings , Hope You have a blessed dayhellip This is Sudhan Rajaram (Talent Acquisition Strategist) from Pegasus Knowledge Soluti...
  8. Sr Unified Communications-Audio Video Engineer

    Chicago, IL
    Hi, This is Vidhya Sagar from K-Source Inc. We have an excellent job opportunity for you below is the JD please have a look. Job T...
  9. Engineering Coordinator ( Telecom )

    , US, United States, US
    Engineering Coordinator ( Telecom ) Contract for 6 months Job Location San Jose, CA We are seeking a highly motivatedEngineering C...
  10. C++ Developer with Telecom Signaling experience

    , US, United States, US
    Job Title Sr. Software Engineer - IV Overview Develops software and frameworks using C++C on LinuxUnix platforms for telecommunica...