Get Telecommunication JobsGet Telecommunication Jobs

Telephone Operator - St. Regis Bal Harbour Resort - (19088612)


  • Marriott
  • 06/28/19
  • Miami, FL
  • 33154
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with St. Regis

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New Yorks Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

The St. Regis Bal Harbour Resort, located at 9703 Collins Ave, Bal Harbour, Florida, 33154 is currently hiring a Telephone Operator.

Responsibilities include:


Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider''s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


To apply now, go to: https://jobs.marriott.com/marriott/jobs/19088612?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

-

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Employer Information

Browse other Telecommunication Jobs in Florida

  1. Poject Manager-Bulk Installation

    Miami, FL
    Title: Project Manager ... Bulk Installations Department: Bulk Operations Reports to: VP of Operations ... Commercial Bulk FLSA: E...
  2. Central Office Installer - Miami

    Miami, FL
    We need 6 installers for quick start in Miami, FL. All work will be in Broward/Dade county. Expected pay rate: $17-$30 depending...
  3. Associate Field Services Technology Manager

    Miami, FL
    From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting...
  4. Financial Analyst

    Miami, FL
    Our client is a leader in the telecommunications industry and right now they are looking for a Financial Analyst who will work wit...
  5. VSAT Field Service Technician

    Miami, FL
    Job Description The VSAT Field Service Technician is expected to provide mid-level system installation, commissioning, testing, a...
  6. Senior VOIP Systems Developer

    Fort Lauderdale, FL
    Summary The Senior VoIP Systems Developer designs, develops, implements, maintains, and enhances telecommunication networks, syste...
  7. Office Assistant Receptionist

    Miami, FL
    Job Description Office Assistant/Receptionist Office Assistant/Receptionist Job Purpose: Responsible for handling front office re...
  8. Network Engineer

    West Palm Beach, FL
    This position provides support for the integration and administration of the Health Care District"s Local and Wide Area Network...
  9. ✨ If You're Funny Please Apply ✨ Account...

    Miami, FL
    Job Description ✨Being Funny is a PLUS!✨ We are hiring directly for our Gables office for Sales Associates and Marketing Assi...
  10. LEO Senior Solutions Architect L7-2019

    , US, US, US
    About Us Telesat is a leading global satellite operator, providing reliable and secure satellite-delivered communications solution...