Get Telecommunication JobsGet Telecommunication Jobs

Telephone Operator - Substitute - The New York EDITION (170027WU)

Heres To Your Journey with EDITION

EDITION is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

The New York EDITION, located at Five Madison Avenue, New York, NY, 10010 is currently hiring a Telephone Operator - Substitute.

Responsibilities include:
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to:

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please CLICK HERE to search for similar positions.

Critical Need Jobs

Employer Information

Previous Page New Search

Your site is great for job hunting - I especially like the RSS feeds. Thanks.

Dennis Christensen, Telecom

Join 3,745 other Telecommunication Professionals receiving FREE weekly job listings to their inbox every week.

We value your privacy. We will not rent your email to anyone.

Browse other Telecommunication Jobs in New York

  1. Associate Director, Credit Analyst covering...

    02.19.18 New York, NY
    Telecommunication, Media & Technology sectors a plus; - capital markets and/or credit analysis experience a plus...
  2. Sr Regional Channel Manager - Oakland, NJ

    02.19.18 Oakland, NJ
    path for end customers or partners to ensure excellent customer and partner experience. Assists with...
  3. IT Security Analyst

    02.19.18 New York City, NY
    ’ experience in Information Security or Information Technology field + Working knowledge of common...
  4. Outside Sales Associate: Telecommunications and...

    02.19.18 Westchester, NY
    technology products for our telecommunications clientele. You will utilize your customer service...
  5. Filling 9 ENTRY LEVEL Positions...

    02.19.18 Deer Park, NY
    Job Description Filling 9 ENTRY LEVEL Positions Telecommunication Industry Are you looking for...
  6. PBX Technician - Telecommunications

    02.19.18 New York, NY
    -complex field engineering installations and/or maintenance activities on telecommunications systems...
  7. Technical Services Operator - Wireless Telecom

    02.19.18 New York, NY
    Technical Services Operator - Telecommunications - BBU Systems Hourly/Non-exempt SAC Wireless 6-12...
  8. Account Manager

    02.19.18 New York, NY
    Face 2 Face Sales Solutions / L23 Networks is looking for talented B2B Telecommunications Account...
  9. Safety Coordinator

    02.19.18 New York, NY
    issues * Intervene in unsafe activities or operations * Liaise with and report to official regulatory...
  10. Field Training Manager

    02.19.18 Brooklyn, NY
    COMPANY OVERVIEW American Telecommunications is a nationwide premier Master Agent for T-Mobile and...
Browse all Telecommunication Jobs in New York
Previous Page New Search