Get Telecommunication JobsGet Telecommunication Jobs

Telephone Operator - The St. Regis Atlanta (19092320)

  • Marriott
  • 07/08/19
  • Atlanta, GA
  • 30305
  • DOE / Hourly
  • Full-Time
Heres To Your Journey with St. Regis

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New Yorks Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

The St. Regis Atlanta located at 88 West Paces Ferry Rd, Atlanta, GA 30305 is currently hiring a Telephone Operator.

Responsibilities include:

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to:

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Employer Information

Browse other Telecommunication Jobs in Georgia

  1. Outside Sales Executive

    Atlanta, GA
    ITVantix is a leading IT, Voice and Security Services Provider headquartered in Warner Robins, Georgia, with additional locations...
  2. Account Executive

    Atlanta, GA
    Take the next step in your sales career! If you have inside sales or call center experience, we want to talk to you! Don"t be he...
  3. Tier 2 / Tier 3 Support Network Engineer

    Atlanta, GA
    Great opportunity with fast growing and well established cloud/IT/Telecom Managed Services provider. Location: Buckhead/Atlanta Th...
  4. Georgia Locals Only ::: Jr. Telecommunication...

    Atlanta, GA
    Job Id: 606275 Title: Telecom Specialist Location: 2 Martin Luther King Dr, Atlanta, GA, 30334 Duration: 12 Months Description...
  5. Sales Engineer

    Kennesaw, GA
    Scheugenpflug is a leader in providing a premium adhesive bonding, dispensing, and potting solutions worldwide with exceptional au...
  6. Executive Director, Mergers / Acquisitions

    Macon, GA
    The Executive Director, Mergers / Acquisitions will play a key leadership role in the sourcing and execution of strategic transact...
  7. Senior Director, Advanced Marketing Analytics,...

    Macon, GA
    The Sr. Director, Advanced Marketing Analytics will have responsibility for establishment and oversight of Cox Business" marketi...
  8. Product Operations Manager Business Security

    Atlanta, GA
    Immediate need for a Product Operations Manager Business Security a position in the Telecom Industry. This is a 12+ Months opportu...
  9. Sr. Avaya Network Engineer

    Atlanta, GA
    Sr. Avaya Network Engineer 1 year + contract (potential contract to perm) Atlanta, GA 30309 JOB SUMMARY Sr. Avaya Network Engi...
  10. Technical Analyst (BSS / OSS/ eTOM / ITIL)

    Atlanta, GA
    Contact: Matthew Chyz Berean Group International, Inc. Email: Position: Technical Analyst (BSS / OSS/...