Get Telecommunication JobsGet Telecommunication Jobs

Telephone Operator - The Times Square EDITION - (19093967)

  • Marriott
  • 07/09/19
  • New York City, NY
  • 10014
  • doe / Hourly
  • Full-Time
Here's To Your Journey with EDITION
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world''s top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!But to create this magical experience, we need you.EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.We invite you to join us today.
The Times Square EDITION ,
located at 820 Greenwich St 3rd Floor, New York, New York, 10014 is currently hiring a Telephone Operator.

Responsibilities include:

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider''s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to:

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Critical Need Jobs

Eng 4, Software Dev & Engineering
Remediation Analyst
New York, NY
Technical Lead
New York, NY
Business Manager
New York, NY
Account Executive
New York, NY
Impact Manager
New York, NY

Employer Information

Browse other Telecommunication Jobs in New York

  1. Eng 4, Software Dev / Engineering

    Comcast's Technology / Product organization works at the intersection of media and technology. Our innovative teams are continuall...
  2. Principal Eng, Software Eng / Develpmnt

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online...
  3. Account Executive

    New York, NY
    Take the next step in your sales career! If you have inside sales or call center experience, we want to talk to you! Don"t be he...
  4. MPLS Engineer

    Walton, NY
    JOB DURATION:- 12months Description: ENCS Networks is looking for dedicated and experienced IP / MPLS Network Engineers to support...
  5. Telephony Security Specialist

    Walton, NY
    JOB DURATION:- 12months Description: ENCS Networks is an all in one next generation full life-cycle technology services company. W...
  6. Network Telecommunications Engineer

    New York, NY
    Great Telecom company located in Mid-town NY City looking for a Network telecommunication engineer. You will be responsible for fo...
  7. Senior Telecommunications Engineer

    Hartford, CT
    Senior Telecommunications Engineer needed to plan, coordinate, and perform engineering assignments in support of telecommunication...
  8. Insights Writer ... Mobile Telecommunications

    Walton, NY
    Who are Opensignal? Opensignal, a mobile analytics company, is the global standard for measuring real-world mobile network experie...
  9. Telecommunications Engineer

    Carle Place, NY
    The Telecommunications Engineer is a key member of the 1800Flowers Telecommunications team. This position must handle multiple ass...
  10. Project Manager - Telecom Construction

    South Windsor, CT
    The Project Manager - OSP Construction and Maintenance leads a multi-disciplined OSP workforce to complete the construction of com...